无忧短视频

Health Insurance

无忧短视频 Health Insurance Requirement

无忧短视频 requires all inbound international students to purchase the 无忧短视频 health insurance coverage prior to registering for classes. You can register for the mandatory 无忧短视频 health insurance online.

International Students on F-1 or J-1 status will not be able to register for classes without first purchasing 无忧短视频 health insurance. A hold will be placed on students' My无忧短视频 account before registration for the next semester begins. Before you try registering for classes be sure to purchase your health insurance plan so the hold can be lifted. Insurance holds will be removed within 48 hours after purchase.

The comprehensive insurance program includes coverage for accidental injury/sickness, medical evacuation, and repatriation and is also valid when traveling outside the United States. You can view the insurance fees and purchase your insurance online.

For additional information on how the medical system in the US works,

Instructions to Purchase the Health Insurance Plan:

The 无忧短视频 approved health insurance plan is provided by United HealthCare Student Resources. The plan is administered through Alliant Insurance Services, Inc. Follow these steps to purchase the correct plan:

  1. Type in "San Jose State" to find San Jose State University
  2. Scroll down to 鈥淢edical 鈥 High Student Plan Only鈥 and click 鈥淓xplore Policy鈥.
  3. On the bottom right corner, click 鈥淕et Started鈥 and then 鈥Continue as a Guest鈥.
  4. Choose the Insurance Category you are enrolling under and enter the required information.
  5. Select 鈥淚 have read all applicable plan documents鈥 and click 鈥淣ext鈥.
  6. Select the semester plan (no annual plan) and click 鈥淣ext鈥
  7. Input your information and payment information as instructed.
  8. The insurance hold will be removed within 24 hours (or 48 hours over the weekend) after purchase.

Cancellation/Refund/Exemption Policy

Cancellations

Written requests to cancel the insurance must be submitted by sending an email to the ISSS office (international-office@sjsu.edu); we will submit your information to United HealthCare Student Resources (the insurance company) for their final approval. The following are approved cancellation reasons:

  • No longer enrolled within the first 45 days of start of coverage (no longer a student)
  • Drafted by the military 

Refund deadlines

Spring 2025 refund request deadline: February 15, 2025
Fall 2025 refund request deadline: September 15, 2025

Exemptions

If you currently have insurance provided by a U.S. employer (not as a dependent,) you are not eligible for an insurance waiver and you are required to purchase the university insurance. 

Exemptions from the requirement to purchase the insurance are the following:

  • F-1 students on a government-sponsored scholarship which provides compatible insurance coverage as a part of the sponsorship. To clear hold: Please contact ISSS by emailing international-office@sjsu.edu
  • Students receiving insurance coverage as a dependent through an employer-sponsored plan in the United States (i.e. receipt of insurance is a part of the U.S. employment compensation through your spouse and/or parents). Supplemental Medical Evacuation and Repatriation must be purchased. To clear hold: Please contact ISSS by emailing international-office@sjsu.edu
  • J-1 participants in ISEP, International Student Exchange Program.

How to obtain your insurance ID card:

The insurance carrier, United HealthCare Student Resources, does not print and mail medical insurance cards. All cards will be electronic and can be obtained in one of two ways:

  • Mobile Device
    1. Go to uhcsr.com
    2. Login or create your My Account.
    3. Select ID card.
    4. Select View or Request your ID card.
    5. Select your ID card to display it on the screen
    6. Take a screenshot to save it to your phone
  • Your school specific United HealthCare Student Resources webpage
    1. Go to uhcsr.com/myaccount
    2. Login or create your My Account.
    3. Select ID card.
    4. Enter your school issued Student ID number and DOB in the field and click the 鈥淰iew Card鈥 button.
    5. Select your ID card and choose View, Download, or Print a copy of your card.

What should you do when you're sick?

Please view this instructional info-graphic.

Contact Us

San Jos茅 State University

One Washington Square
Student Union - CPGE
San Jose, CA 95192-0135

Office Hours

Monday-Friday 9am 鈥 4:30pm

 
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